In our everyday lives, we often have to choose between many different options. When deciding what to order off a menu, for example, or what type of soda to buy in the supermarket, we have a range of possibilities to consider. So how do we decide what to go for?
Researchers believe we make such choices by assigning a subjective value to each of the available options. But we can do this in several different ways. We could look at every option in turn, and then choose the best one once we have considered them all. This is a so-called ‘rational’ decision-making approach. But we could also consider each of the options one at a time and stop as soon as we find one that is good enough. This strategy is known as ‘satisficing’.
In both approaches, we use our eyes to gather information about the items available. Most scientists have assumed that merely looking at an item – such as a particular brand of soda – does not affect how we feel about that item. But studies in which animals or people choose between much smaller sets of objects – usually up to four – suggest otherwise. The results from these studies indicate that looking at an item makes that item more attractive to the observer, thereby increasing its subjective value.
Thomas et al. now show that gaze also plays an active role in the decision-making process when people are spoilt for choice. Healthy volunteers looked at pictures of up to 36 snack foods on a screen and were asked to select the one they would most like to eat. The researchers then recorded the volunteers’ choices and response times, and used eye-tracking technology to follow the direction of their gaze. They then tested which of the various decision-making strategies could best account for all the behaviour.
The results showed that the volunteers’ behaviour was best explained by computer models that assumed that looking at an item increases its subjective value. Moreover, the results confirmed that we do not examine all items and then choose the best one. But neither do we use a purely satisficing approach: the volunteers chose the last item they had looked at less than half the time. Instead, we make decisions by comparing individual items against one another, going back and forth between them. The longer we look at an item, the more attractive it becomes, and the more likely we are to choose it.